The Hall of Fame is not able to automatically process refunds. All patrons seeking reimbursement for their Game tickets, please read below on how to request your reimbursement.
Due to the cancellation of the 2016 Hall of Fame Game, the Pro Football Hall of Fame (“HOF”), a 501(c)(3) not for profit institution, is offering a Reimbursement Plan to all ticketholders. If you would like an information packet with details concerning the Reimbursement Plan being offered, as well as other important information, please click on the “Request Reimbursement Plan” button below and complete the form on the following page. An information packet will then be mailed to you. If you decide to accept the HOF’s Reimbursement Plan, you will be required to submit and return a completed Reimbursement Election Form, a copy of which will be enclosed with your information packet, by no later than sixty (60) days from the date of mailing.
As you may know, and as discussed in the information packet, a proposed class action lawsuit has been filed in federal court in the Central District of California against the HOF and the National Football League related to the cancellation of the 2016 Hall of Fame Game. That lawsuit has now been transferred to federal court in the Northern District of Ohio. The complaint, which describes the claims being asserted in the lawsuit, can be accessed by clicking the "Copy of Complaint" button below where you can read it and find contact information for the lawyers who filed the suit. If you accept the Reimbursement Plan the HOF has extended to you, you will be releasing all of the claims asserted or which could be asserted in the lawsuit and will not be permitted to participate in any way or receive anything that might be obtained in the lawsuit.
Thank you again for your patience as we work through this. Should you have any questions regarding the Reimbursement Plan, please e-mail us at Tickets@ProFootballHOF.com or call us at 844-4HOFTIX (844-446-3849).
copy of complaint
reimbursement plan request
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