All walk-up ticket sales and will call pick-ups will be made available on the following days at the Will Call office on Harrison Ave. near Gates 1 & 2 of Tom Benson Hall of Fame Stadium:

Thursday, Aug 6 – 9 a.m.-6 p.m.
Friday, Aug. 7 – 9 a.m.-10 p.m.
Saturday, Aug. 8 – 9 a.m.-8 p.m.
Sunday, Aug. 9 – 9 a.m.-9 p.m.

Picking Up Tickets:
Customers will be required to present a valid state or government issued photo ID, driver's license or passport. A valid ID must be duly issued by a government agency and include a photo and a signature.
The Will Call office will not release tickets if the name on the ID does not match the name used to purchase the tickets or if the photo on the ID does not appear to be the photo of the person retrieving the tickets.
It is recommended to bring the order number of ticket purchase and the credit card used to purchase the tickets.
If the ticket purchaser, whose name is on the order, would like to authorize another person to pick up the tickets at Will Call, the purchaser is required to alert the ticket office of the change prior to pick up (see contact information below).  The person picking up the tickets will also be required to present a valid photo ID otherwise the tickets will not be released.

Misplaced Tickets:
Any customer that misplaces or fails to bring their tickets to the event has the option to re-purchase their same seats at full price for entry to event. Once the original tickets are located, the customer may send the original tickets back to the Pro Football Hall of Fame Ticket Office and receive a refund for the second purchase (minus the $5 re-print fee per ticket).

All tickets that need to be reprinted for any reason will incur a $5 per ticket fee.

You may contact the Ticket Office at 1-844-4HOFTIX (1-844-446-3849) Option 3 or email us at