Group Policies

Reservations
Reservations must be made in advance for groups including 12 or more people.

The following information is needed for a group reservation:
Group name
Date of tour
Estimated arrival time
Number of people in group
Breakdown of adults, seniors, students, and children
Mailing address
Phone number
Transportation information

Reservations may be made via one of the following methods:
Access via our website. Click here to make a group reservation >>>
E-mail Groupsales@profootballhof.com
Contact the Hall of Fame Group Sales Department at (330) 456-8207

Cancellations
There is no penalty for group cancellations on self-guided tours. To prepare accordingly for all groups, the Hall of Fame prefers advance notice on all group cancellations.

Penalties apply to Hall of Fame Weekend packages and Hall of Fame Connection packages. Details are included on the package contract.

Group Minimums
A minimum of 12 paid admissions (any combination) is required to receive group discount rates and participate in most group packages. Some packages require a greater minimum. More Information >>>

Payment
Full payment is required for all groups upon arrival on the date of scheduled tour. One form of payment is required for the entire group to receive the discounted rate. Payment may be made by one of the following methods: cash, Visa (Master Card), or check with a valid ID. Payment is only required for the total number of admissions.

Advance payment is required for the Hall of Fame Weekend packages and Hall of Fame Connection packages. Details are included on the package contract.