All proceeds from our store help support the mission of the museum which is to preserve the history of professional football through our exhibits, educational outreach programs, and preservation projects.
Phone
Call us toll free at 1-800-869-8207 to place your order by phone. Order line is open Monday through Friday 9:00 a.m. to 5: 00 p.m. Eastern Time (Voice mail available 24 hours, seven days a week).
Fax
Print your online order form and fax to 330-456-5084 24 hours a day.
Mail
Send us your order by mail. Print your online order form and mail to:
Pro Football Hall of Fame Museum Store
2121 George Halas Drive NW
Canton, OH 44708
Sales tax will be charged for Ohio residents only. Per Ohio law, product is taxed at the sales tax rate existing in the county where delivered. Sales tax will be added to your final bill.
While we make every effort to have your product in stock, occasionally we may have an out of stock situation. If a product you have ordered is temporarily out of stock, we will include a notification card with your order. You will not be charged for that product until it is shipped. Please contact us at 1-800-869-8207 to cancel any back orders.
The Pro Football Hall of Fame makes your satisfaction our priority. We are happy to return or exchange any item in re-sellable condition accompanied by a receipt within 30 days of purchase date. When no proof of purchase is available, you may exchange or receive a gift card for the current value of the merchandise. Refunds are issued in the form of original payment. Shipping and handling charges are non-refundable. If you request an exchange for an item(s), standard shipping and handling rates will apply to the reshipment.
Mail returns to:
Pro Football Hall of Fame Museum Store
Attn: Returns
2121 George Halas Drive NW
Canton, OH 44708
Our customer service representatives are happy to assist you with any questions regarding international shipping. Please call our Museum Store toll free at 1-800-869-8207 Monday through Friday 9:00 a.m. to 5:00 p.m. for rates and questions. Please be aware International orders are subject to local taxes, duties, and brokerages. The Pro Football Hall of Fame is not responsible for these charges.
When purchasing a Pro Football Hall of Fame Gift Card online you can choose delivery by e-mail or US Postal Mail. Gift Cards can be purchased in amounts from $5.00 to $500.00. This card is redeemable for merchandise only at the Pro Football Hall of Fame Museum Store or online museum store and only if there is a credit in the card’s account. The Pro Football Hall of Fame is not responsible for and will not replace lost, stolen or damaged cards or any unauthorized card use. This card is not redeemable for cash. Gift Card expires one year from the issue date. Card has no value until activated by the Pro Football Hall of Fame Museum Store. If you have any questions about the Gift Cards or Gift Card Policy our Customer Service representatives can help. Please call 1-800-869-8207 Monday through Friday 9 a.m. to 5 p.m. ET.
Our customer service representatives are available to answer any questions Monday through Friday 9:00 a.m. to 5:00 p.m. Eastern Time (24 hour voice mail seven days a week). Call 1-800-869-8207.
